Frequently Asked Questions

eligibility

Yes this policy works on a cashless basis for medical evacuation( via helicopter) and medical hospitalization

Yes, the medical evacuation includes the evacuation via Helicopter and road ambulance

If the insured trekker is seriously unwell or badly injured, please call the emergency numbers given on your medical rescue card. Our expert assistance team and the high-altitude doctors will assess the situation and will launch the evacuation on their recommendation once we receive approval from the claims teams. A typical evacuation can take anywhere between 30 minutes to 5 hours depending on the situation and weather conditions.

No, this is a standardized policy with fixed coverage and rates for all Expedition and for all the routes on the mountain.

Trekkers need the Sagarmatha National Park Permit and a TIMS (Trekkers' Information Management System) card. These permits can be obtained in Kathmandu or Lukla before starting the trek.

This plan is valid for All Nationalities.

Medical illness or injury, hospitalization, emergency evacuation by jeep/ambulance, accidental death/disability.

Only if medically necessary and pre-approved. Standard evacuation is via road due to regional limitations.

Helicopter evacuation is not permitted in Tibet/China due to local regulations. In such cases, the patient must first be transported by road-based means, such as a jeep or ambulance, to cross the Tibet border and enter Nepal. Once the patient reaches Nepal and all border formalities are completed, helicopter evacuation may be arranged if medically required and approved by the doctor.

No, pre-existing illnesses like hypertension, diabetes, or asthma are not covered.

No. This plan does not cover international flights to or from Nepal.

This plan offers full coverage without requiring the traveler to pay any initial portion of Evacuation costs.

No, foreign nationals’ international flights are not covered.

Annapurna Base Camp, Langtang, Mardi Himal, and other treks up to 5000 meters altitude.

Yes, for Indian nationals, international flights between Nepal and India are covered in case of trek-related medical emergencies.

Contact ASC360’s 24x7 Emergency Assistance team immediately for helicopter and medical arrangements.

Foreign nationals attempting Manaslu (8163m) or other 8000m peaks in Nepal.

• Available only for Indian citizens • Age eligibility: 1 to 70 years • The policy must start from India on the date you board your international flight

• Passport copy (front and back) • PAN card • Flight ticket (must originate from India)

The policy covers sudden and unexpected injuries & illnesses during the trek period that require medical treatment. This includes accidental injuries such as slips, falls, sprains, and fractures, as well as sudden illnesses or medical emergencies. It also covers high-altitude conditions such as AMS, HAPE, and HACE.

• Available for all nationalities (including Indians, if their departure is from any country other than India) • Age eligibility: 2 to 70 years • The trek must start from Kathmandu or Pokhara (Nepal)

Passport copy (front page only)

• Available for all nationalities (including Indians, if their departure is from any country other than India) • Age eligibility: 1 to 70 years • The trek must start from Kathmandu or Pokhara (Nepal)

Passport copy (front page only)

• Available only for Indian citizens • Age eligibility: 1 to 70 years • The policy must start from India on the date you board your international flight

• Passport copy (front and back) • PAN card • Flight ticket (must originate from India)

This plan is available for Indian Nationals and NRIs traveling within India to attend an Advance Mountaineering Course at an approved institute. The eligible age is 12 to 70 years. NRIs wishing to purchase this plan must provide a Passport Copy, OCI Card, Aadhaar Card or PAN Card, and hold an active Indian Savings or Current Bank Account.

No. This plan is valid only for an Advance Mountaineering Course.

This plan is available for Indian Nationals and NRIs traveling within India to attend a Basic Mountaineering Course at an approved institute. The eligible age is 12 to 70 years. NRIs wishing to purchase this plan must provide a Passport Copy, OCI Card, Aadhaar Card or PAN Card, and hold an active Indian Savings or Current Bank Account.

This plan is available for Indian Nationals and NRIs traveling within India, with an eligible age of 1 to 70 years. NRIs wishing to purchase this plan must provide a Passport Copy, OCI Card, Aadhaar Card or PAN Card, and hold an active Indian Savings or Current Bank Account, subject to the policy terms and conditions.

Yes. The plan covers accidental injuries sustained while participating in covered aero sports. Death and disability benefits also apply during the covered adventure activity, as per the selected plan.

Available only for Indian citizens travelling from India. Age eligibility: 1 to 70 years. Applicants should hold a valid Indian bank account.

Available only for Indian citizens travelling from India. Age eligibility: 1 to 70 years. Applicants should hold a valid Indian bank account.

All Nationalities (foreign nationals and global travelers) aged between 2 to 70 years traveling for 6500m trekking expeditions in Nepal/China are eligible.

Available to all nationalities. Age eligibility: 02 to 70 years. The policy must start from Kathmandu or Pokhra, Nepal.

Indian Nationals and NRIs aged between 1 and 70 years traveling within India.

Pilgrims and travelers of All Nationalities aged between 2 and 70 years. The policy must start and end in Nepal.

Indian Nationals aged between 12 and 70 years holding a valid bank account in India who are traveling from India for the Kailash Mansarovar Yatra.

Indian Nationals and NRIs aged between 1 and 70 years traveling within India.

trip

Yes, this policy covers all kinds of Sickness and injuries but excludes any pre-existing diseases

The best time to trek to Everest Base Camp is from March to May and from September to November. These periods offer the most favorable weather conditions and the clearest views of the mountains.

Altitude sickness is a common concern on the Everest Base Camp trek. ASC360 provides medical support, including access to local healthcare and evacuation if necessary. It’s crucial to acclimatize properly, stay hydrated, and inform your guide of any symptoms.

The best months to trek to Annapurna Base Camp are March to May and September to November, offering stable weather and clear views.

The trek to Annapurna Base Camp typically takes about 7 to 12 days, depending on your starting point, pace, and itinerary. This duration includes time for acclimatization and exploration along the route.

Everest Base Camp insurance typically covers emergency medical expenses, high-altitude sickness (like AMS, HAPE, and HACE), and helicopter evacuation from remote regions. With ASC360’s specialized safety package, you also get 24/7 support, coverage up to 6,000 meters, and access to a trusted rescue network, ensuring you’re protected every step of the way.

It covers trekking up to 5000 meters in Nepal, including emergency medical treatment, helicopter evacuation, hospitalization, OPD treatment, and horse/pony charges if medically required.

Yes. For Indian travelers, this plan also covers return international flights to India if missed due to a medical emergency during the trek.

Treks like, Annapurna Base Camp, Langtang, and Mardi Himal—all up to 5000 meters.

Emergency medical treatment, hospitalization, helicopter evacuation, and OPD treatment during treks up to 5000 meters.

ASC360 5000m Trekking Plan is an adventure safety rescue package designed for trekkers traveling in Nepal. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks up to 5000 meters.

ASC360 6000m Trekking Plan is an adventure safety rescue package designed for trekkers traveling to Nepal. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks up to 6000 meters.

No, the policy must be purchased before starting the journey.

Yes, the policy includes 24/7 medical advisory services provided by High Altitude Medical doctors

There is no deductible applicable for medical evacuation under this policy. This means you are not required to pay any amount out of pocket for evacuation services.

You must immediately inform ASC360 via the emergency contact numbers provided in your policy document for assistance and claim support.

In case of an emergency, you can contact ASC360 through the 24×7 emergency helpline numbers mentioned in your policy document via call, WhatsApp, internet calling, or satellite phone. Emergency Process: • Contact ASC360 immediately using the emergency numbers provided in your policy document and report the injury or illness. • The emergency team will connect you with an on-call high-altitude specialist doctor empanelled with ASC360, who will assess your condition remotely and advise immediate steps to stabilize you. • If helicopter evacuation is recommended by the doctor, ASC360 will initiate the evacuation process.

ASC360 6500m Trekking Plan is an adventure safety rescue package designed for trekkers traveling to Nepal. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks up to 6500 meters.

• Island Peak • Lobuche Peak • Mera Peak • Other peaks up to 6500 meters in Nepal Only

ASC360 6500m Trekking Plan is an adventure safety rescue package designed for trekkers traveling to Nepal. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks up to 6500 meters.

All three options provide the same types of benefit. The difference is the coverage amount. Option 3 offers the highest sum insured and enhanced benefit limits, followed by Option 2, while Option 1 provides the basic level of coverage. Travelers seeking higher financial protection are recommended to choose Option 3.

In the event of an emergency, immediately contact the ASC360 Emergency Assistance Team using the emergency number provided on your policy document. Based on the situation, our team will coordinate the necessary assistance and guide you through the next steps.

Yes. ASC360 provides medical advisory support over the phone to assist insured members during an emergency. Our team will guide you based on your medical condition and help coordinate the appropriate assistance.

This policy does not cover treks or expeditions other than the Advance Mountaineering Course, activities involving a vertical climb above 7,000 meters, pre-existing medical conditions or other exclusions mentioned in the policy wording.

You can purchase this policy by contacting ASC360 through: Website: www.asc360.com Customer Support: +91-8448765102 Email: info@asc360.com

No. This plan is valid only for a Basic Mountaineering Course.

The plan covers trekking up to 4,500 meters above sea level.

Yes. The policy provides coverage for High Altitude Pulmonary Edema (HAPE), High Altitude Cerebral Edema (HACE), and other illnesses that may occur during the trek/sports, subject to the policy terms, conditions, and applicable coverage limits.

Yes. Travel-related benefits apply when the policy is purchased from home to home, and Air Travel only is covered for these travel benefits.

Both options provide the same types of coverage and protect you during covered adventure activities. The key difference is the coverage amount. Option 2 offers higher sum insured and enhanced benefit limits for hospitalization, medical evacuation, accidental death, disability, OPD expenses, baggage delay, missed connections, trip cancellation, and trip interruption compared to Option 1. Travelers seeking greater financial protection are recommended to choose Option 2.

In the event of an emergency, immediately contact the ASC360 Emergency Assistance Team using the emergency contact details provided on your policy document. Based on the nature of the emergency, our team will assess the situation and coordinate the necessary assistance as per the policy terms and conditions.

Yes. ASC360 provides 24/7 emergency assistance and coordinates medical support during an emergency. Assistance is provided based on the situation, policy coverage, and applicable terms and conditions.

This policy does not cover activities beyond the covered limits, pre-existing medical conditions and other exclusions mentioned in the policy terms and conditions.

Yes. The plan covers accidental injuries and illnesses that may occur during the covered mountaineering expedition, as per the selected plan.

Both options provide the same types of benefit. The key difference is the coverage amount. Option 2 offers higher coverage limits for personal accident, disability, medical evacuation, hospitalization, baggage delay, missed connections, trip cancellation, trip interruption, and other applicable benefits compared to Option 1. Travelers seeking greater financial protection are recommended to choose Option 2.

In the event of an emergency, immediately contact the ASC360 Emergency Assistance Team using the emergency number provided on your policy document. Based on the situation, our team will coordinate the necessary assistance and guide you through the next steps.

This policy does not cover activities other than eligible mountaineering expeditions above 6,500 meters, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

This policy does not cover activities other than eligible mountaineering expeditions above 6,500 meters, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

This plan is applicable only for the Gaumukh Tapovan Trek and provides coverage for trekking up to 4,500 meters above sea level.

Yes. The policy provides coverage for emergency medical evacuation during the trek, subject to the applicable coverage limits and policy terms.

Both options provide the same types of benefit. The key difference is the coverage amount. Option 2 offers higher coverage limits for hospitalization, medical evacuation, personal accident, repatriation of remains, outpatient expenses, and compassion visit benefits compared to Option 1. Travelers seeking greater financial protection are recommended to choose Option 2.

In the event of an emergency, immediately contact the ASC360 Emergency Assistance Team using the emergency contact details provided on your policy document. Based on the situation, our team will coordinate with necessary assistance in accordance with the policy terms and conditions.

Yes. ASC360 provides medical advisory support over the call to assist insured members during an emergency. Our team will guide you based on your medical condition and help coordinate the appropriate assistance, subject to the policy terms and conditions.

This policy does not cover activities other than the Gaumukh Tapovan Trek, trekking above 4,500 meters, pre-existing medical conditions or other exclusions mentioned in the policy terms and conditions.

The ASC360 Domestic Adventure Cover – Aero 4 Plan is a comprehensive insurance plan specially designed for individuals participating in aero sports and other covered adventure activities within India. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the activity.

This plan covers Aero Sports, including: Parasailing Parascending (over water only) Paragliding / Parapenting (Solo) Paramotoring Hot Air Ballooning Hang Gliding and other eligible aero sports covered under the plan.

In the event of an emergency, immediately contact the ASC360 Emergency Assistance Team using the emergency number provided on your policy document. Based on the situation, our team will coordinate the necessary assistance and guide you through the next steps.

This policy does not cover activities not included under the Aero 4 Plan, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

The ASC360 Domestic Adventure Cover – Skiing Plan is a comprehensive insurance plan specially designed for individuals participating in skiing and other covered adventure activities within India. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the activity.

Yes. The plan covers accidental injuries and illnesses that may occur during covered adventure activities, as per the selected plan.

Yes. The plan provides coverage for Acute Mountain Sickness (AMS), High Altitude Pulmonary Edema (HAPE), High Altitude Cerebral Edema (HACE), Frostbite, Hypothermia, and other illnesses that may occur during the covered activities, as per the selected plan.

This policy does not cover activities not included under the Skiing Plan, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

The ASC360 Domestic Adventure Cover – Expedition Plan up to 6,500 meters is a comprehensive insurance plan specially designed for mountaineers attempting expeditions up to 6,500 meters in India. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the expedition.

This plan covers mountaineering expeditions up to 6,500 meters in India, including Mt. CB-13 (Chandra Bhaga 13), Mt. Bandarpunch, Mt. Kang Yatse II, Black Peak (Kala Nag), Mt. Deo Tibba, Friendship Peak, Dzo Jongo Peak, Yunam Peak, Stok Kangri Peak, Hanuman Tibba, Mt. Bhagirathi III, and many other eligible expeditions.

Yes. The plan covers accidental injuries that may occur during the covered expedition, as per the selected plan.

Yes. Travel-related benefits apply when the policy is purchased from home to home, and Air Travel only is covered for these travel benefits.

Yes. Travel-related benefits apply when the policy is purchased from home to home, and Air Travel only is covered for these travel benefits.

Both options provide the same types of coverage. The key difference is the coverage amount. Option 2 offers higher coverage limits for personal accident, disability, medical evacuation, outpatient treatment, baggage benefits, compassionate visit, trip cancellation, trip interruption, and other applicable benefits compared to Option 1. Travelers seeking greater financial protection are recommended to choose Option 2.

This policy does not cover mountaineering expeditions above 6,500 meters, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

It is an adventure safety rescue package designed for Indian Nationals trekking up to 5,000 meters in Nepal and China, such as the Annapurna Base Camp trek. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks.

There is no deductible applicable for medical evacuation under this policy. This means you are not required to pay any amount out of pocket for evacuation services.

ASC360 6500m Trekking Plan is an adventure safety rescue package designed for trekkers traveling to Nepal and China. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks and mountaineering up to 6500 meters

ASC360 6500m Trekking Plan is an adventure medical & rescue travel insurance package designed for global trekkers and mountaineers traveling to Nepal and China. It provides comprehensive coverage for extreme altitude emergencies up to 6,500m, including hospitalization, cashless helicopter evacuation, field rescue, mountain clinic care, and travel-related risks.

The geographical scope covers NEPAL and CHINA. The start and end locations must be in Nepal (Kathmandu or Pokhara). Please note that the policy MUST start from the day you leave Kathmandu/Pokhara, and NOT from the Base Camp.

No, the policy must be purchased prior to commencing your travel/trek from Kathmandu/Pokhara.

Outpatient treatment, medical consultations, and oxygen therapy at mountain clinics in Nepal (e.g., Astrek Park, Lukla clinics) are covered up to USD 500 (with a USD 50 deductible).

Premiums vary by age group and trip duration (14, 21, 25, or 30 days): • Age 2–49 years: USD 242 (14 days), USD 363 (21 days), USD 484 (25 days), USD 567 (30 days) • Age 50–59 years: USD 318 (14 days), USD 404 (21 days), USD 541 (25 days), USD 676 (30 days) • Age 60–69 years: USD 394 (14 days), USD 512 (21 days), USD 660 (25 days), USD 869 (30 days)

It is an adventure safety rescue package designed for trekkers of all nationalities traveling to Everest Base Camp in Nepal. It provides comprehensive coverage for medical emergencies, including hospitalization, helicopter evacuation, and travel-related risks during treks up to 6,000 meters.

The Aero 4 Plan is a specialized domestic travel insurance policy designed for Indian Nationals and NRIs participating in aerial adventure sports and extreme activities within India. It covers hospitalization, medical evacuation, personal accident, disability, OPD treatment, daily hospital allowance, and compassionate visits.

It covers Aerosports including Parasailing, Parascending (over water only), Solo Paragliding / Parapenting, Paramotoring, Hot Air Ballooning, Hang Gliding, Bungee Jumping, and related adventure activities.

Medical Evacuation covers Air, Land (ambulance/jeep), and Foot rescue up to ₹ 3,00,000 under Option 1 or ₹ 5,00,000 under Option 2.

If the insured is hospitalized due to an injury or illness during the trip, Compassionate Visit covers stay and travel expenses for a family member to visit them (up to ₹ 20,000 in Option 1 and ₹ 25,000 in Option 2).

You can call ASC360 directly at +91-8448765102, email info@asc360.com, or visit www.asc360.com.

It is a specialized high-altitude travel medical and rescue insurance policy designed for global pilgrims and trekkers of any nationality traveling to Kailash Mansarovar and sacred sites in Nepal and Tibet/China up to 6,000 meters.

No. Evacuations due to non-medical reasons such as bad weather (heavy snowfall/storms), natural calamities (earthquakes, floods), political disturbances/riots, or catastrophe extractions are strictly excluded.

The plan offers fixed single-trip duration options of 14 Days, 21 Days, or 30 Days.

The ASC360 Kailash Mansarovar Yatra Plan is a specialized adventure medical and rescue travel insurance policy designed for Indian pilgrims traveling to Kailash Mansarovar (5,700m), Muktinath Temple, Gosaikunda Lake, and Pashupatinath Temple in India, Nepal, and China. It covers hospitalization, medical evacuation (including AMS), personal accident, baggage loss/delay, and emergency dental care

The policy start date is defined strictly as the date you begin your travel/journey from India, and NOT the date your Yatra begins at the destination.

The policy covers medical emergencies and losses occurred up to an altitude of 5,700 meters.

Yes, medical evacuations (air and land) resulting from AMS are covered up to USD 20,000 with NIL deductible, provided they are medically necessary and arranged through ASC360.

All medical evacuations in Nepal require prior approval and MUST be arranged and coordinated through ASC360 to be provided on a cashless basis. Self-arranged helicopter evacuations will not be reimbursed.

No. Evacuations resulting from non-medical circumstances such as natural calamities (earthquakes, floods), political unrest, adverse weather (storms, snowfall), or catastrophe extractions are strictly excluded.

COVID-19 positive medical claims are covered, provided a negative COVID report is obtained within 96 hours before plan commencement. Testing fees, mandatory quarantine, or isolation costs are not covered.

No, delay and total loss of checked-in baggage are covered for airlines only.

In case of an emergency, contact ASC360 immediately: • India Helpline: +91-8448765102 • Nepal Helpline: +977-9702657161 • Email: info@asc360.com / info.nepal@asc360.com • Nepal Office: ASC360 Nepal, Astrek Park / Chhaya Devi Complex Mall Centre, Thamel, Kathmandu.

The Level 2 Plan is a hybrid insurance policy designed for travelers and adventure enthusiasts in India. It combines full travel protection (baggage loss/delay, trip cancellations, missed connections) with comprehensive high-risk adventure sports and high-altitude trekking coverage.

• Option 1: Total Sum Insured of INR 1,592,500 • Option 2: Total Sum Insured of INR 2,628,500

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The Annapurna Base Camp trek is generally considered easier due to its lower altitude, but both treks have their own challenges, such as steep ascents and varying terrain.

The ASC360 Domestic Adventure Cover – Advance Mountaineering Course is a comprehensive insurance plan specially designed for participants enrolled in an Advance Mountaineering Course. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the course.

The ASC360 Domestic Adventure Cover – Basic Mountaineering Course is a comprehensive insurance plan specially designed for participants enrolled in a Basic Mountaineering Course. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the course.

The ASC360 Level 2 Adventure Cover is a comprehensive insurance plan designed for adventure enthusiasts traveling within India. It provides protection for medical emergencies, accidental injuries, evacuation, trip-related inconveniences, and selected travel benefits while participating in covered adventure trek/trip.

The ASC360 Domestic Adventure Cover – Expedition Plan Above 6500 Mts is a comprehensive insurance plan specially designed for mountaineers attempting expeditions above 6,500 meters in India. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits included under the selected plan during the expedition.

This plan is applicable for mountaineering expeditions above 6,500 meters in India, including expeditions such as Mt. Satopanth, Mount Nun, Mount Kun, Mount Shivling, Mt. Gangotri II, Mt. Kedar Dome, and Mt. Bhagirathi II, along with other eligible expeditions above 6,500 meters.

The ASC360 Domestic Adventure Cover (Gaumukh) is a comprehensive insurance plan specially designed for trekkers participating in the Gaumukh Tapovan Trek. It provides coverage for medical emergencies, accidental injuries, medical evacuation, and other benefits as specified under the selected plan during the trek.

You must immediately inform ASC360 via the emergency contact numbers provided in your policy document for assistance and claim support.

Yes, 24hr medical advisory services are provided by critical care paramedics, in-house paramedics, and empanelled high-altitude medical specialists. Deployable medical teams and local ground rescue teams are operational in Kathmandu, Lukla, and Pokhara.

In case of an emergency, immediately contact ASC360 via the helpline numbers provided (+91-8448765102 / +977 9702657161) or email (info@asc360.com / info.nepal@asc360.com). The emergency response team will connect you with critical care paramedics/doctors to assess your condition and coordinate field rescue, ground rescue, or helicopter evacuation to the nearest appropriate hospital.

Passport copy (front and back) and flight/travel details confirming arrival into Nepal.

In case of a medical emergency, contact ASC360 immediately: • Nepal Office Helpline: +977-9702657161 • India Office Helpline: +91-8448765102 • Emergency Email: info@asc360.com / info.nepal@asc360.com • Kathmandu Office: ASC360 Nepal, 2nd Floor, Chhaya Devi Complex Mall Centre, Amrit Marg, Thamel, Kathmandu.

Travel benefits (baggage loss/delay, missed connection, trip cancellation/interruption, common carrier delay) apply when the plan is purchased for home-to-home travel via Air Travel.

 

The Everest Base Camp Safety Package is designed to ensure the highest level of safety for trekkers heading to Everest Base Camp. It includes emergency medical evacuation, on-ground rescue coordination, and access to a 24/7 helpline, ensuring you are covered in case of altitude sickness, injuries, or other emergencies.

The Everest Base Camp trek is an adventurous journey through the heart of the Himalayas, leading you to the base of the world’s tallest mountain, Mount Everest. The trek typically takes 12–14 days and offers breathtaking views of the mountains, glaciers, and Sherpa culture.

The best times for the trek are pre-monsoon (March to May) and post-monsoon (September to November) when the weather is most stable and visibility is optimal for viewing Everest and the surrounding peaks.

The Annapurna Base Camp Safety Package is a comprehensive service designed to ensure trekkers' safety during the challenging Annapurna Base Camp trek. It includes emergency medical assistance, helicopter evacuation, a 24/7 helpline for immediate support, and coordination with local rescue teams. This package is tailored for high-altitude trekking, providing peace of mind for trekkers as they explore the breathtaking landscapes of the Annapurna region.

Trekking to Annapurna Base Camp is an adventurous journey that takes you through high altitudes, remote areas, and unpredictable weather conditions. These factors can pose risks such as altitude sickness, injuries, or health issues. The safety package ensures you have access to immediate medical help, evacuation services, and expert guidance, making your trek safer and more enjoyable. It’s especially crucial for trekkers unfamiliar with high-altitude conditions or traveling without a guide.

Yes, helicopter evacuation is included for emergencies like altitude sickness, injuries, or other health concerns during the trek.

The trek to Everest Base Camp takes you to altitudes over 5,000 meters, where risks like altitude sickness, harsh weather, and injuries are common. The safety package provides access to emergency helicopter evacuation, expert support, and peace of mind, allowing you to focus on your journey without worrying about potential risks.

In addition to the safety package, you can ensure safety by: Preparing Well: Train physically and research altitude sickness prevention. Carrying Essentials: Pack appropriate clothing, gear, and first aid supplies. Following Guidance: Always listen to your trekking guide and follow safety instructions. Monitoring Your Health: Stay hydrated, eat well, and acclimatize properly.

Yes, you can go to Everest Base Camp (EBC) by helicopter, but there are a few things to keep in mind: How It Works Helicopter Tours: Many operators offer helicopter tours to EBC, allowing you to land briefly at or near the base camp for photos and sightseeing. Direct Travel: Helicopters typically depart from Kathmandu or Lukla and take you directly to the base camp. Altitude Considerations: Due to high altitude (5,364 meters / 17,598 feet), helicopters usually limit ground time to about 10-15 minutes to prevent altitude sickness. Benefits Quick and Convenient: Ideal for those with limited time or who can’t trek for several days. Breathtaking Views: Offers stunning aerial views of the Himalayas. Limitations No Trekking Experience: You miss out on the cultural and natural beauty of the trekking route. Cost: Helicopter rides are significantly more expensive than trekking. Ideal for People with time constraints or physical limitations. Adventure seekers looking for a unique way to experience the Himalayas. In summary, while trekking is the traditional way to reach EBC, a helicopter ride is a quicker, scenic, and luxurious alternative.

Yes, full refund is allowed if cancellation is due to serious illness or family emergency before departure.

No, this plan excludes all trip delays, curtailments, or interruptions.

No, services must be paid upfront. Claims can be reimbursed after pre-approval and documentation.

Submit SBAR report, medical bills, prescriptions, ID, and receipts to claims@asc360.com.

Yes, they may assist in emergency coordination, but ASC360 must be contacted directly for claim support.

India: +91-7303800101 / +91-844-876-5102 Nepal: +977-9810118211 Email: info@asc360.com For travelers in Tibet, use VPN-enabled WhatsApp or Gmail for communication.

There are two separate plans: • Indian Nationals Plan: For Indian citizens traveling directly from India, with a valid PAN card and Indian bank account. • Foreign Nationals Plan: For non-Indian citizens of any nationality, traveling from any country, aged between 12 and 70 years.

Yes, the policy is valid for all Kailash Mansarovar routes, whether overland or helicopter-based, via Nepal or Tibet. • For Indian Nationals, the journey must start and end in India. • For Foreign Nationals, the journey must start and end in Kathmandu, Nepal.

This policy covers: • Hospitalization for illness and injury • Medical evacuation (air, land, foot), including for AMS • Personal accident (death) • Repatriation of mortal remains • Outpatient treatment • Delay or total loss of checked-in baggage • Loss of passport or international driving license • Personal liability Refer to the policy document for the complete list.

Yes, refunds are permitted before the policy start date, but only for serious medical or family emergencies. The insured must provide documentation, and approval is subject to ASC360's cancellation policy. No refunds are granted once the policy has started.

No, this policy does not cover any form of trip delay, flight cancellation, or curtailment for weather, personal, or operational reasons.

• Most evacuations are reimbursement-based and require upfront payment, subject to prior approval by ASC360. • Helicopter evacuations, if medically necessary and pre-approved by ASC360 doctors, may be arranged directly on a cashless basis.

Email claims@asc360.com with: • SBAR report (from guide/operator) • Medical reports and prescriptions • Hospital and evacuation bills • Policy copy and ID proof ASC360 will guide the claimant through the full process.

Yes. Tour operators or guides can help coordinate emergencies, collect SBAR, and assist with logistics. However, official approvals, medical decisions, and claims must be handled directly by ASC360.

No, but it is strongly recommended. Medical support is limited in high-altitude areas, and emergency costs can be significant without insurance.

• Indian Nationals Plan: 12 to 70 years • Foreign Nationals Plan: 02 to 70 years

No. Indian Nationals must purchase it before leaving India. Foreign Nationals must buy before starting their trip from Kathmandu. Mid-journey purchases are invalid.

FOR INDIAN NATIONALS • Passport • Aadhar Card • Flight tickets from India to Nepal FOR FOREIGN NATIONALS • Passport

If you ignore symptoms of Acute Mountain Sickness (AMS) and continue the trek against medical advice, coverage for evacuation and treatment becomes void.

Yes, as long as the journey follows the required start/end points (India or Kathmandu), and the insured is within the eligible age bracket.

The policy is valid for the full duration of the Yatra as per the selected travel dates. Ensure your policy begins from the day you depart India or Kathmandu, as applicable.

Yes. ASC360 includes a suggested medication list in the official SOP, curated in consultation with high-altitude medical specialists. This includes recommendations for AMS, digestive issues, pain relief, and general high-altitude health. Always consult your doctor and carry valid prescriptions before traveling.

Yes, this cover works on a cashless basis for medical evacuation (by Air/Land/Foot) and medical hospitalization.

Yes, the medical evacuation includes the evacuation and Hospitalisation.

Yes, this cover includes Acute Mountain Sickness(AMS) but excludes any pre-existing diseases.

Cover is available to people aged 70 years or under. If you are aged over 70 please contact us or get in touch with us via Email or get on call with us

Your cover documents will be sent via Email and WhatsApp.

Yes, insurance is strongly recommended for safety due to altitude sickness risks.

Yes, helicopter evacuation due to AMS, HAPE, or HACE is fully covered.

Yes, you can purchase online before arriving or at the start of your trip in Kathmandu.

ASC360 has a partner network with leading hospitals in Kathmandu, Pokhara, and other major cities.

In emergencies, our team coordinates evacuations and hospital admission directly. For reimbursement claims, receipts must be submitted post-trip to our Kathmandu Office.

Rescues are subject to weather conditions, but our team coordinates the earliest possible evacuation.

Yes, ASC360 covers clients from 80+ nationalities including India, USA, UK, Europe, and more.

No, the coverage level (5000m, 6000m, 6500m+) must be chosen before departure.

Policies are generally non-refundable once activated, except in special cases (check cancellation policy).

Yes, when approved and arranged through ASC360’s emergency team.

Helicopter evacuation, emergency medical expenses, hospitalization, and OPD treatments during the expedition.

All treks and climbs in Nepal up to 7990 meters, excluding 8000m expeditions.

No. Only the insured trekking or climbing activity is covered. Other sports like paragliding, rafting, or bungee jumping are not included.

No. Only the insured trekking or climbing activity is covered. Other sports like paragliding, rafting, or bungee jumping are not included.

Call ASC360’s 24x7 emergency helpline for immediate coordination of helicopter and medical services.

It covers foreign nationals trekking in Nepal up to 5000 meters, including medical treatment, helicopter evacuation, hospitalization, and related expenses.

Yes, for Indian nationals, international flights between Nepal and India are covered in case of trek-related medical emergencies.

Yes, helicopter evacuations and hospitalizations arranged via ASC360 are cashless.

It covers foreign nationals trekking or climbing up to 7990 meters in Nepal, including peaks like Himlung Himal, Ama Dablam etc. Coverage includes helicopter rescue, hospitalization, emergency medical care, and OPD.

Yes, this insurance policy covers paragliding activities, including training courses conducted by Temple Pilots only, as long as the activity is included in your policy itinerary.

All accidental injuries sustained during paragliding are covered—such as fractures, sprains, cuts, bruises, and any major or minor injuries that require medical treatment—according to the policy terms.

Yes, medical evacuation is covered when it is medically necessary and approved by the designated medical team.

You only need to provide the details listed in the website information sheet. No additional documents are required unless specifically requested.

In case of any claim, simply contact the emergency helpline and provide the necessary details. You can also email us at claims@asc360.com. Our claims team will guide you on the required documents and support you through the entire process.

The coverage begins and ends strictly as per the dates specified on your policy document.

The ASC360 Chadar Trek Plan is a specialized adventure insurance plan designed specifically for the Chadar Trek, covering medical emergencies, evacuation support, and trek-related risks.

This plan is available for Indian nationals and NRIs traveling within India who are participating in the Chadar Trek.

The plan covers medical emergencies arising from injuries, illnesses, altitude-related conditions, and cold-related issues that may occur during the trek.

Yes. In case of a serious medical emergency, medical evacuation via land, air, or foot is arranged as required.

Yes, Coverage for medical expenses is limited to the event location, incurred within the active policy period.

Yes. Altitude-related conditions such as AMS and other high-altitude complications are covered under the plan.

In case of any claim, simply contact the emergency helpline and provide the necessary details. You can also email us at claims@asc360.com. Our claims team will guide you on the required documents and support you through the entire process.

You may visit your nearest medical clinic, or you can directly contact the ASC360 emergency helpline. If required, our team will immediately connect you with a high-altitude specialist doctor, who will guide you based on the situation.

The ASC360 Skiing Plan is a domestic adventure insurance policy designed to cover risks during skiing while traveling within India.

This plan is valid for Indian nationals and NRIs traveling within India.

Yes, adventure competitions are covered under this plan. However, prior intimation is required before proceeding.

This plan is available for individuals aged 1 to 70 years.

Yes, medical evacuation is covered via land, air, or foot, subject to policy limits.

Yes, Personal Accident (Death & Disability) cover is included under all plan options.

Yes, this plan provides coverage for Frostbite, Acute Mountain Sickness (AMS), High-Altitude Pulmonary Edema (HAPE), High-Altitude Cerebral Edema (HACE), and Hypothermia.

This is an ASC360 Domestic Adventure Cover specifically designed for Kashmir Treks — covering trekkers against accidents, injuries, illnesses, and emergencies during the trek.

Indian Nationals and NRIs travelling within India, aged between 1 and 70 years, are eligible for coverage under this plan.

The plan is valid for trekking up to 4,500 metres in Jammu & Kashmir only.

The plan covers high-altitude illnesses including Frostbite, Acute Mountain Sickness (AMS), High-Altitude Pulmonary Edema (HAPE), High-Altitude Cerebral Edema (HACE), and Hypothermia etc.

Yes, the policy includes 24/7 medical advisory services provided by High Altitude Medical doctors

No, the policy must be purchased before starting the journey.

You must immediately inform ASC360 via the emergency contact numbers provided in your policy document for assistance and claim support.

No, any claim arising from pre-existing medical conditions is not covered, whether declared or not.

claims

Cashless medical and evacuation means that in case of a medical emergency during your trek, you don’t have to pay upfront for treatment or helicopter rescue. Instead, the insurance provider directly settles the costs with hospitals, clinics, and evacuation teams. Medical Coverage: Your hospital bills and treatment costs are covered without requiring you to pay first. Emergency Evacuation: If you need to be airlifted due to an injury or altitude sickness, the helicopter rescue is arranged and paid for directly. No Reimbursement Hassles: Unlike traditional insurance, where you pay first and claim later, cashless services eliminate the need to carry large amounts of money. This is crucial for high-altitude trekking destinations like Everest Base Camp and Annapurna, where medical expenses and helicopter evacuations can be costly.

Depending on the policy type there can or cannot be deductibles, checkout your policy benefits, coverages and deductibles.

Cashless: Helicopter evacuation & hospital bills (when approved by ASC360). Reimbursement: OPD, medicine, or pony charges with valid bills (when approved by ASC360).

This plan has a deductible, meaning the traveler pays a fixed initial portion of medical expenses themselves before insurance applies.

No, only medically necessary oxygen and evacuations are covered.

It is designed for Indian nationals attempting Manaslu (8163m) or similar 8000m expeditions in Nepal. It includes helicopter evacuation, hospitalization, emergency medical treatment, and OPD expenses.

No, permits, equipment, or personal gear loss are not covered. The policy is strictly for medical and evacuation expenses.

Yes, when prescribed by a licensed doctor or hospital during the expedition.

No, any claim arising from pre-existing medical conditions is not covered, whether declared or not.

Yes, the policy covers medical evacuation, including helicopter evacuation, up to the specified sum insured. The evacuation is arranged and organised by ASC360 on a cashless basis, subject to medical necessity and approval from the emergency response team. There is no deductible applicable for evacuation services under this plan.

Yes, this plan provides travel protection in addition to medical coverage. It includes benefits such as trip cancellation, trip interruption or curtailment, delay or total loss of checked-in baggage, common carrier delay, and hijack daily allowance. These travel benefits apply only when traveling by air and are subject to policy terms and applicable conditions.

There is no deductible applicable for medical evacuation under this policy. This means you are not required to pay any amount out of pocket for evacuation services.

Yes, the policy covers medical evacuation, including helicopter evacuation, up to the specified sum insured. The evacuation is arranged and organised by ASC360 on a cashless basis, subject to medical necessity and approval from the emergency response team. There is no deductible applicable for evacuation services under this plan.

There is a deductible of USD 250 applicable for medical evacuation under this policy.

Yes, the policy covers medical evacuation, including helicopter evacuation, up to the specified sum insured. The evacuation is arranged and organised by ASC360 on a cashless basis, subject to medical necessity and approval from the emergency response team. However, a deductible of USD 250 is applicable for evacuation services (as per the selected plan), which must be paid by the insured at the time of evacuation.

Yes. The plan covers accidental injuries and illnesses that may occur during the Advance Mountaineering Course, as per the selected plan.

Yes. The plan provides coverage for medical evacuation, including air evacuation, as per the selected plan.

In the event of a claim, immediately contact the ASC360 Emergency Assistance Team using the emergency number provided on your policy document and notify us via the official email address mentioned in your policy. Submit all the required documents requested by the Claims Team, and they will guide you through the claim process accordingly.

Yes. The plan covers accidental injuries and illnesses that may occur during the Basic Mountaineering Course, as per the selected plan.

This policy does not cover treks or expeditions other than the Basic Mountaineering Course, pre-existing medical conditions, or other exclusions mentioned in the policy wording.

Yes. All accidental injuries occurring while participating in covered adventure activity are insured under the policy. Death and disability benefits also apply during the covered adventure activity.

Yes. The policy covers accidental injuries and illnesses that occur during the Gaumukh Tapovan Trek, subject to the policy terms and conditions.

Yes, the policy includes 24/7 on-call medical advisory services.

COVID-19 positive related claims are covered under this policy. A COVID-negative report is required 96 hours before the plan commences. Claims arising from COVID testing or quarantining, and RTPCR or other COVID test charges, are not covered.

No. This plan covers trekking losses up to 5,000 meters only. It should not be sourced for treks involving a vertical climb of more than 5,000 meters, and losses due to mountaineering are not covered.

Yes, this plan provides travel protection in addition to medical coverage, including trip cancellation, trip interruption or curtailment, delay or total loss of checked-in baggage (airlines only), common carrier delay, and hijack daily allowance, subject to policy terms and conditions.

No. Any claim due to or arising out of pre-existing medical conditions/ailments, whether declared or undeclared, is not covered under the policy.

The Medical Evacuation benefit (including Air Rescue / Helicopter) has a Sum Insured of USD 50,000 with NIL deductible. You are not required to pay out of pocket for eligible emergency evacuations.

The policy covers sudden accidental injuries (slips, falls, fractures) and unexpected acute illnesses during the trip. It specifically covers high-altitude conditions such as Acute Mountain Sickness (AMS), High Altitude Pulmonary Edema (HAPE), and High Altitude Cerebral Edema (HACE), as well as outpatient treatments, mountain clinic consultations, and oxygen therapy.

Yes, this plan includes travel benefits such as Trip Cancellation (USD 1,000), Trip Interruption/Curtailment (USD 1,000), Checked Baggage Loss (USD 750), Checked Baggage Delay (USD 150), Hijack Daily Allowance (USD 500), Personal Liability (USD 10,000), and Loss of Passport / International Driving License (USD 250).

Yes! All benefits—including Accidental Death, Permanent Total Disability (PTD), and Permanent Partial Disability (PPD)—remain fully active while attempting covered adventure activities.

• Option 1: Total Sum Insured of INR 1,555,000 (Medical Hospitalization ₹ 3 Lakh, Evacuation ₹ 3 Lakh, PA Death ₹ 3 Lakh, PTD ₹ 3 Lakh, PPD ₹ 3 Lakh, etc.) • Option 2: Total Sum Insured of INR 2,585,000 (Medical Hospitalization ₹ 5 Lakh, Evacuation ₹ 5 Lakh, PA Death ₹ 5 Lakh, PTD ₹ 5 Lakh, PPD ₹ 5 Lakh, etc.)

The policy covers high-altitude travel and emergencies up to 6,000 meters. Routes requiring vertical climbing beyond 6,000m are strictly excluded.

The policy provides USD $50,000 for medical evacuations with NIL deductible. This includes land/road evacuations (jeep/ambulance) with prior approval, and cashless helicopter air evacuations coordinated directly through ASC360.

Yes, medical evacuations resulting from Acute Mountain Sickness (AMS) are fully covered up to the USD $50,000 limit with NIL deductible.

The total policy Sum Insured is USD $133,150, including $50,000 Hospitalization, $50,000 Medical Evacuation, $10,000 Personal Accident, $10,000 Repatriation, $10,000 Personal Liability, plus travel benefits.

• Option 1: Total Sum Insured of USD 67,850 (Hospitalization $25,000, Evacuation $20,000, Personal Accident $5,000, OPD $500, etc.) • Option 2: Total Sum Insured of USD 97,850 (Hospitalization $50,000, Evacuation $20,000, Personal Accident $10,000, OPD $500, etc.)

Trekking is covered up to an altitude of 4,500 meters (approx. 14,760 feet).

Yes! The plan explicitly covers sickness, including HAPE (High Altitude Pulmonary Edema) and HACE (High Altitude Cerebral Edema), providing medical treatment and evacuation if needed.

Yes! All benefits—including Accidental Death, Permanent Total Disability (PTD), and Permanent Partial Disability (PPD)—remain fully active while participating in adventure sports.

troubleshooting

India: +91-7303800101 / +91-844-876-5102 Nepal: +977-9810118211 Email: info@asc360.com

Popular treks like Annapurna Base Camp, Langtang, Mardi Himal, and others up to 5000 meters altitude.

No, pre-existing conditions are not covered.

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