Frequently Asked Questions

eligibility

Yes this policy works on a cashless basis for medical evacuation( via helicopter) and medical hospitalization

Yes, the medical evacuation includes the evacuation via Helicopter and road ambulance

If the insured trekker is seriously unwell or badly injured, please call the emergency numbers given on your medical rescue card. Our expert assistance team and the high-altitude doctors will assess the situation and will launch the evacuation on their recommendation once we receive approval from the claims teams. A typical evacuation can take anywhere between 30 minutes to 5 hours depending on the situation and weather conditions.

No, this is a standardized policy with fixed coverage and rates for all Expedition and for all the routes on the mountain.

Trekkers need the Sagarmatha National Park Permit and a TIMS (Trekkers' Information Management System) card. These permits can be obtained in Kathmandu or Lukla before starting the trek.

trip

Yes, this policy covers all kinds of Sickness and injuries but excludes any pre-existing diseases

The best time to trek to Everest Base Camp is from March to May and from September to November. These periods offer the most favorable weather conditions and the clearest views of the mountains.

Altitude sickness is a common concern on the Everest Base Camp trek. ASC360 provides medical support, including access to local healthcare and evacuation if necessary. It’s crucial to acclimatize properly, stay hydrated, and inform your guide of any symptoms.

The best months to trek to Annapurna Base Camp are March to May and September to November, offering stable weather and clear views.

The trek to Annapurna Base Camp typically takes about 7 to 12 days, depending on your starting point, pace, and itinerary. This duration includes time for acclimatization and exploration along the route.

Our Everest Base Camp Safety Pacakage offers more than just insurance. In addition to standard coverage like medical evacuation, we provide cashless helicopter evacuations, 24/7 emergency support, local ground rescue teams, and comprehensive trek protection to ensure your safety at every step.

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The Annapurna Base Camp trek is generally considered easier due to its lower altitude, but both treks have their own challenges, such as steep ascents and varying terrain.

 

The Everest Base Camp Safety Package is designed to ensure the highest level of safety for trekkers heading to Everest Base Camp. It includes emergency medical evacuation, on-ground rescue coordination, and access to a 24/7 helpline, ensuring you are covered in case of altitude sickness, injuries, or other emergencies.

The Everest Base Camp trek is an adventurous journey through the heart of the Himalayas, leading you to the base of the world’s tallest mountain, Mount Everest. The trek typically takes 12–14 days and offers breathtaking views of the mountains, glaciers, and Sherpa culture.

The best times for the trek are pre-monsoon (March to May) and post-monsoon (September to November) when the weather is most stable and visibility is optimal for viewing Everest and the surrounding peaks.

Yes, helicopter evacuation is included for emergencies like altitude sickness, injuries, or other health concerns during the trek.

Trekking to Annapurna Base Camp is an adventurous journey that takes you through high altitudes, remote areas, and unpredictable weather conditions. These factors can pose risks such as altitude sickness, injuries, or health issues. The safety package ensures you have access to immediate medical help, evacuation services, and expert guidance, making your trek safer and more enjoyable. It’s especially crucial for trekkers unfamiliar with high-altitude conditions or traveling without a guide.

The Annapurna Base Camp Safety Package is a comprehensive service designed to ensure trekkers' safety during the challenging Annapurna Base Camp trek. It includes emergency medical assistance, helicopter evacuation, a 24/7 helpline for immediate support, and coordination with local rescue teams. This package is tailored for high-altitude trekking, providing peace of mind for trekkers as they explore the breathtaking landscapes of the Annapurna region.

In addition to the safety package, you can ensure safety by: Preparing Well: Train physically and research altitude sickness prevention. Carrying Essentials: Pack appropriate clothing, gear, and first aid supplies. Following Guidance: Always listen to your trekking guide and follow safety instructions. Monitoring Your Health: Stay hydrated, eat well, and acclimatize properly.

The trek to Everest Base Camp takes you to altitudes over 5,000 meters, where risks like altitude sickness, harsh weather, and injuries are common. The safety package provides access to emergency helicopter evacuation, expert support, and peace of mind, allowing you to focus on your journey without worrying about potential risks.

Yes, you can go to Everest Base Camp (EBC) by helicopter, but there are a few things to keep in mind: How It Works Helicopter Tours: Many operators offer helicopter tours to EBC, allowing you to land briefly at or near the base camp for photos and sightseeing. Direct Travel: Helicopters typically depart from Kathmandu or Lukla and take you directly to the base camp. Altitude Considerations: Due to high altitude (5,364 meters / 17,598 feet), helicopters usually limit ground time to about 10-15 minutes to prevent altitude sickness. Benefits Quick and Convenient: Ideal for those with limited time or who can’t trek for several days. Breathtaking Views: Offers stunning aerial views of the Himalayas. Limitations No Trekking Experience: You miss out on the cultural and natural beauty of the trekking route. Cost: Helicopter rides are significantly more expensive than trekking. Ideal for People with time constraints or physical limitations. Adventure seekers looking for a unique way to experience the Himalayas. In summary, while trekking is the traditional way to reach EBC, a helicopter ride is a quicker, scenic, and luxurious alternative.

claims

Cashless medical and evacuation means that in case of a medical emergency during your trek, you don’t have to pay upfront for treatment or helicopter rescue. Instead, the insurance provider directly settles the costs with hospitals, clinics, and evacuation teams. Medical Coverage: Your hospital bills and treatment costs are covered without requiring you to pay first. Emergency Evacuation: If you need to be airlifted due to an injury or altitude sickness, the helicopter rescue is arranged and paid for directly. No Reimbursement Hassles: Unlike traditional insurance, where you pay first and claim later, cashless services eliminate the need to carry large amounts of money. This is crucial for high-altitude trekking destinations like Everest Base Camp and Annapurna, where medical expenses and helicopter evacuations can be costly.

Cashless medical and evacuation means that in case of a medical emergency during your trek, you don’t have to pay upfront for treatment or helicopter rescue. Instead, the insurance provider directly settles the costs with hospitals, clinics, and evacuation teams. Medical Coverage: Your hospital bills and treatment costs are covered without requiring you to pay first. Emergency Evacuation: If you need to be airlifted due to an injury or altitude sickness, the helicopter rescue is arranged and paid for directly. No Reimbursement Hassles: Unlike traditional insurance, where you pay first and claim later, cashless services eliminate the need to carry large amounts of money. This is crucial for high-altitude trekking destinations like Everest Base Camp and Annapurna, where medical expenses and helicopter evacuations can be costly.

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